FAQ
Location
You can find all information you need in the Getting Here section.
No, the House of Austrian History (hdgö) is located in the Neue Hofburg at Heldenplatz in Vienna.
Tickets & Discounts
A hdgö ticket purchased online has no expiry date and is valid until your museum visit on the chosen date.
No, discounted tickets can only be purchased on site at the House of Austrian History (hdgö) ticket desk. Admission is free for children and young people under 19.
No, the special exhibitions at the House of Austrian History (hdgö) are included in the ticket price.
You can find all available discounts at Hours and Admissions.
Cloakroom & Services
Unfortunately no, but lockers are available for backpacks and small bags.
Yes, free Wi-Fi is available throughout the museum.
If an item is found, it is deposited at the service desk of the reading rooms of the Austrian National Library (entrance: Heldenplatz) at the latest when the museum closes. During opening hours, you can also check with the Welcome Desk on the mezzanine floor of the hdgö.
Bicycles can be parked in the bicycle racks to the right of the main entrance to the Neue Hofburg, behind the ramp.
Animals are not permitted at the museum. The only exception is assistance dogs kept on a leash.
At the Museum
Yes, the hdgö offers three audio guides for the main exhibition New Ages: Austria since 1918. You can borrow audio guides at the museum ticket shop, or access it on your own device via Audio Guides.
All of the museum’s Audio Guides are available in German and English. In addition, the audio guide “Democracy as Process” is available in Czech, Hungarian, Slovak, Slovenian, Romanes and Croatian.
The hdgö explores Austria’s most important political, social, cultural and economic developments from the early 20th century to the present day. Extraordinary objects, documents shown for the first time and interactive media stations make these topics tangible, complemented by a wide range of guided tours, workshops and events. Visitors exploring the museum digitally can also find web exhibitions, current exhibitions, and special features.
Violent events and phenomena are addressed sensitively and critically contextualised at the hdgö. The museum avoids depictions that could further humiliate victims or potentially cause trauma.
The Altan of the Neue Hofburg, also known as “Hitler balcony”, is a much-discussed site that, in recent history, became a symbol of Austria’s failure to confront its Nazi past. The House of Austrian History (hdgö) continuously addresses the history and significance of the Altan, including in dedicated guided tours. The Altan itself is closed to the public and cannot be accessed. This is a decision made by the Burghauptmannschaft Österreich.
That depends on how deeply you would like to explore contemporary Austrian history. The hdgö’s 30-minute short tours offer a first introduction to selected topics, while the three Audio Guides take 45 to 60 minutes.
If you have more time and want to explore the permanent exhibition at your own pace, you can easily spend half a day at the museum. For a snack or refreshment in between, drinks and small snacks are available from vending machines in our café. In addition to the main exhibition, the House of Austrian History presents a special exhibition on the Alma Rosé-Plateau.
Unfortunately, no. However, the hdgö sells publications and exhibition catalogues at the ticket desk. Copies for browsing are available at the Welcome Desk on the mezzanine floor.
Guided Tours & Workshops
Yes, you can reserve up to six spots for your chosen guided tour via the museum’s calendar. This reservation remains valid until 20 minutes before the tour begins.
Yes, you can contact the museum to book a private guided tour via Programme.
The museum currently offers private guided tours in English, French, Slovenian, Spanish and Romanian.
Schools
Yes, the Schools section provides information on the museum’s extensive programme for school groups.
Visiting the Museum with Children
Yes, the Kids and Teens section features special offers for young visitors who would like to explore the museum together with their accompanying adults.
Yes, a baby changing table is available in the accessible toilet facilities on the mezzanine floor.
Breastfeeding is, of course, possible throughout the museum. Subject to availability, the education room at the hdgö can be used as a quiet place to retreat.
Yes, strollers are permitted in the exhibition spaces of the hdgö. A designated parking area is available near the cloakrooms. The museum can be accessed by elevator.
Food & Drink at the Museum
The museum café has self-service vending machines offering drinks and small snacks. Visitors are welcome to consume food and drinks they have brought with them in the café area.
Food and drinks brought to the museum may be consumed in the museum café, but not in the exhibition areas.
Visiting the Museum in a Wheelchair
No, advance registration is not necessary. You can find all information about visiting the House of Austrian History (hdgö) in a wheelchair at Accessible Access. If you are attending an event, please indicate directly on the reservation form that you will be arriving in a wheelchair.
Yes, the hdgö has a wheelchair that you can borrow. You can reserve it before your museum visit by calling +43 (1) 53410-805.
Events
Yes, registration takes place via the respective event in the calendar. Registration helps us organise the event.
Unfortunately, renting is not possible.
Publications & Catalogues
Yes, publications and exhibition catalogues can be purchased at the museum ticket desk or ordered online at Books and Catalogues.
Collection & Donations
If you would like to donate an object or private holdings to the hdgö or find out whether your object is suitable for the collection, you can find all relevant information at Is My Object Suitable for the Collection?. Please note that we can only process enquiries submitted in writing.
Film & Photography
Photography is permitted at the hdgö without a tripod and without flash. For journalistic purposes please contact presse@hdgoe.at.